Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using the services provided by UV MEDIA (the “Company”). Your access to and use of the services is conditioned on your acceptance of and compliance with these Terms. By using the services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the services.
Services
The Company provides online training services, including but not limited to courses, webinars, workshops, and supplementary materials (collectively, the “Services”). The Services are provided solely through our website, and all content is made available online. The Company reserves the right to update, modify, or discontinue any aspect of the Services at any time without prior notice.
Program Updates and Modifications
The Company continuously improves and updates its programs, training materials, mentorship formats, community platforms, and delivery systems to enhance the learning experience and operational efficiency.
Accordingly, the Company reserves the right to modify, update, restructure, replace, or discontinue any part of its programs or Services at any time without prior notice. Such modifications may include but are not limited to changes in session schedules, curriculum content, mentorship formats, support channels, community platforms, access methods, or program structure.
These updates are made in good faith to improve the quality and effectiveness of the Services.
Registration and Account
In order to access and use the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed. You are responsible for safeguarding your account credentials and for any activities or actions that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account.
Fees and Payment
Access to the Services may require payment of fees. All fees are non-refundable unless otherwise stated in these Terms. You agree to pay all fees associated with the Services and authorize the Company to charge your chosen payment method. The Company reserves the right to change its fees at any time and will provide notice of such changes to you.
Refund Policy
The Company maintains a separate and detailed Refund Policy that governs all refund requests related to its programs and services. By purchasing or enrolling in any of the Company’s Services, the Client agrees to the terms outlined in the applicable Refund Policy.
Certain programs, including coaching and mastermind programs, may have strictly non-refundable terms once access to materials, communities, or sessions has been granted.
Support
If you require support or assistance with the Services, please contact us at [email protected]. We will make every effort to respond to your inquiries within 48 hours. Support services may include assistance with account-related issues, technical troubleshooting, and guidance on the use of the Services.
Code of Conduct
As a user of our Services, you are expected to maintain a respectful and professional demeanor towards fellow students, instructors, and the Company’s staff. You agree not to engage in any activity that may cause harm or discomfort to others, including but not limited to:
- Harassing, threatening, or intimidating other users
- Discriminating based on race, gender, religion, nationality, disability, sexual orientation, or age
- Posting or transmitting any content that is abusive, offensive, defamatory, or otherwise inappropriate
- Engaging in any conduct that disrupts or interferes with the normal operation of the Services
The Company reserves the right to take appropriate action, including the termination of your account and access to the Services, if you violate this Code of Conduct.
User-Generated Content
The Services may provide users with the ability to submit, post, or share content within the program community or support platforms, such as comments, questions, feedback, screenshots, or other communications (collectively referred to as “User-Generated Content”).
Clients retain full ownership of any content they create or publish on their own platforms, including but not limited to videos, posts, or other media created as part of program implementation.
By voluntarily submitting User-Generated Content within the Company’s platforms, such as community groups, support channels, or program discussions, you grant the Company a limited, non-exclusive, royalty-free license to display such content within the context of the Services for educational, support, or community purposes.
The Company does not claim ownership over any content created by Clients on external platforms such as YouTube, Instagram, or other social media channels.
You represent and warrant that you have all necessary rights and permissions to submit, post, or share your User-Generated Content and that such content does not infringe the intellectual property rights or other rights of any third party.
The Company reserves the right, in its sole discretion, to review, monitor, edit, or remove any User-Generated Content that violates these Terms or disrupts the community environment.
Intellectual Property
All content provided through the Services, including but not limited to text, graphics, images, videos, and software, is the property of the Company or its licensors and is protected by applicable intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works from any content obtained through the Services without the prior written permission of the Company.
Nature of Digital Services
The Client acknowledges that the Services are digital, virtual, and knowledge-based in nature. Once access to the Services, LMS, recordings, materials, or live sessions is granted, the Services are deemed to have commenced. Due to the nature of digital services, access cannot be revoked once granted.
No Guarantee of Results
The Company does not guarantee any specific outcomes, income, growth, or results. Results depend on individual effort, skills, implementation, market conditions, and external factors beyond the Company’s control. Any examples, testimonials, or case studies shared are illustrative only and do not represent guarantees.
Chargeback & Payment Dispute Policy
The Client agrees not to initiate any chargeback, payment reversal, or dispute with their bank or payment gateway without first contacting the Company and providing a reasonable opportunity to resolve the issue.
Any chargeback initiated without prior written communication shall be considered a material breach of these Terms. The Company reserves the right to submit onboarding confirmations, email communications, LMS access records, call logs, and service delivery proof to the payment processor or financial institution.
The Client acknowledges that chargebacks for digital services already accessed constitute misuse of payment systems.
Suspension and Termination
In the event of a chargeback, payment dispute, or violation of these Terms, the Company may immediately suspend or terminate access to the Services, LMS, support, and related resources without refund. Termination does not release the Client from payment obligations.
Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages. In no event shall the Company’s total liability exceed the amount paid by the Client for the Services.
Changes to Terms
The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. Continued use of the Services constitutes acceptance of the revised Terms.
Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts at Mathura, Uttar Pradesh, India.
Electronic Acceptance
Acceptance of these Terms through electronic means, including email confirmation, WhatsApp messages, LMS access, or participation in Services, constitutes a legally binding agreement.
Contact Us
If you have any questions about these Terms, please contact us at [email protected].